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UK & USA:

We currently offer FREE express shipping for all orders above £25 / $30 to the UK and USA. All orders to the US and UK less than £25 will have a small £2.75 / $4.5 charge. Note when we launch subscriptions, the shipping will be free.

Express Delivery times:

UK Delivery Time: 1-3 days.
US Delivery Time: 3-7 days

For other countries we charge a flat rate listed below. 

Europe:
- Flat charge: £7.99 (£11 Express)
- Delivery Time: 4-6 Days (3-4 Days Express)
- We cover customs fees for all orders in the EU but not countries outside of the EU

Canada:
Flat charge: £10 (£14 Express)
Delivery Time: 4-10 Days (3-7 Days Express)
We don't cover customs fees 

Oceania: Australia, Cook Islands, Fiji, French Polynesia, Kiribati, Nauru, New Caledonia, New Zealand, Niue, Norfolk Island, Papua New Guinea, Pitcairn Islands, Samoa, Solomon Islands, Timor-Leste, Tokelau, Tonga, Tuvalu, Vanuatu, Wallis & Futuna:

Flat charge: £20
- Delivery Time: 7-12 Days via RM or DHL
- Shipping fees exclude duties and import charges which may be charged additionally on arrival

All other countries not listed above:
Flat charge: £25
Delivery Time: 7-12 Days via RM or DHL
Shipping fees exclude duties and import charges which may be charged additionally on arrival.

Note we are unable to ship to the following countries at this time: Brazil, Russia, Israel, Egypt, India, Pakistan, Iran, Iraq, Afganistan, Palestinian Territories, & Bangladesh.


We will send you a confirmation for your payment once you place an order and another email with tracking details when your order ships.

After receiving your order, you will have a 100 day “smile guarantee” where you can return your electric toothbrush with no questions asked if desired. For more information on returns please see our Returns & Refunds Policy in the middle of our T&C page.

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