Quick Start Guide

Region	Standard Shipping	Express Shipping	Same-day shipping (London only)
UK	19/12/2024 12:00	22/12/2024 12:00	24/12/2024 19:00
US	19/12/2024 12:00*	20/12/2024 12:00*
EU	16/12/2024 12:00	18/12/2024 00:00
ROW	6/12/2024 12:00	n/a

* US standard cut off is for toothbrush orders only, brush heads cut off date is 18/12

Level up your SURI experience.

Subscribe today and enjoy all these benefits.

Healthier teeth and gums

Dentists advise refreshing your brush head every 3 months to ensure you get the most effective clean.

Skip or cancel anytime

Pause, cancel or change frequency anytime. No commitments, you’re in control.

Recycling made simple

Effortlessly return your used heads to us, for free, with our prepaid mailer bag.

Letterbox-friendly delivery

Your heads fit through any postbox—so no missed deliveries or queuing at the postal depot.

How it works

We’ll send you 2 brush heads every 6 months.  Want more? Or need them delivered more often? You can easily update your subscription as you go.

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Charging Your SURI Toothbrush

1. Charge

We recommend you charge your brush before first use. Plug your stand into any 5V USB 2.0 charger using the cable provided - most phone chargers work well. The light will blink blue and turn solid white when fully charged. The battery lasts for over 40 days so you only need to charge your brush once a month – charging less also helps preserve the battery life.

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Using Plant Based Heads

2. Click

Slide your brush head on with the bristles facing the direction of the power button until it goes as far down as possible. Dentists recommend changing your brush head every 3 months, as frayed and damaged bristles don't provide an effective clean.

Clean Mode and Polish Mode

3. Clean

Add a pea-sized amount of toothpaste on your brush head with a splash of water. Then push your brush's button to turn on Everyday Clean mode (white light). For best results pivot your brush head at a 45-degree angle towards your gum line and brush in small circles on your teeth. Your brush will make a haptic notification every 30 seconds for you to move to a different quadrant of your mouth and turn off after 2 minutes of use (the recommended brushing time).

1. Speeds: Your brush has two speeds, Everyday Clean and Polish modes. We recommend you use the Everyday Clean mode when first using a sonic powered brush. For a stronger clean you can push the button again to turn on polish mode (blue light).

2. Memory: When you turn the brush on in the first 10 seconds you can switch between modes (Everyday Clean & Polish) and off by pressing the button again repeatedly. After 5 seconds it will switch off no matter what mode you are in and when you turn it on again it will switch on to that same mode so you always use the same mode if you like. If you would like to move between modes again you can push the button quickly to cycle to off then the modes. Last if you hold the button for two seconds it will always turn right off in the mode you are in.

Built-In UV-C Cleaning Case

4. Care

Your case’s built in UV-C light cleans your brush of 99.9% of bacteria in 1 minute. You can clean your brush head every week or so to keep it as fresh as possible. To charge or clean your brush with the case it needs to be plugged in.*

1. When plugged in, close the UV case and click the button on top to activate the 1 minute UV-C LED cleaning sequence.

2. The blue light on top of the case indicates that the UV-C cleaning sequence is on. Leave the case closed until the blue light on top turns off. **

3. Your case can also charge your brush by connecting the provided cable to any 5V USB 2.0 charger.

Note: To be bedroom friendly the case light wont indicate when charging, but your brush light will blink blue and turn solid white when fully charged.

*Your case does not contain a battery as we wanted to avoid additional batteries when not necessary.

**UV-C lights can be harmful to the eye so don’t open your case during the cleaning sequence.

Good Brushing Habits Stick

5. Good Habits Stick

Your brush comes with a separate mirror mount. Remove the adhesive cover and stick it on a clean mirror. The middle of your brush will magnetically stick to it now. Note it is not possible to re-stick your mount without replacing the adhesive tape so choose a good place first.

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